Question: How Do I Use The Online Shopping System?

Answer: Not sure how to place an order using our online system? Here's help! We have tried to make it as simple and quick as possible, even for people that are not very computer literate.

Step One - Find Your Product

Find the product that you want to order using the methods described in the "Finding Products" section of our help pages here. Once you find the product that you want, find the ORDER button that is next to it. Click the ORDER button to place it into your shopping cart. You can always remove it later or delete it. Clicking ORDER does NOT obligate you to order it. It is just like you are putting it into your shopping basket when you are at the grocery store.

Click back on your browser or the RETURN TO SHOPPING button at the bottom of the shopping cart to keep shopping for more products. If you are ready to checkout, go to Step Two below.

Changing Quantity: To change the quantity that you are ordering, type the number that you want in the QTY (quantity) column next to the items that you want to update. Then click the UPDATE CART button to get the new price total.

Removing Products: To remove products from your shopping cart, click the DELETE button next to the item or put a zero in the QTY column.

Clearing Your Basket: To start over with an empty shopping cart, simply click the CLEAR CART button.

Step Two - Choose Your Shipping Method

Once you have clicked ORDER next to all the products that you want, it is time to send the order to us for quick processing. Make sure that all the products in your cart are exactly what you want. We ship very quickly so sometimes it is tough to make changes to your order after it has been placed.

Choose Delivery Method: Under the products in the shopping basket is a list of choices for shipping. If you are in the USA, you can either choose USPS Priority Mail or FedEx Ground. If you are in Canada, choose the Canada Post option. If you are outside of the USA or Canada, you can choose International Express Courier or International Postal Service. Info about these choices are in the SHIPPING section of the main help page.

Next, click the CHECKOUT button on the bottom right side of the page.

Step Three - Enter Your Name And Address

Log-In Or Enter Your Address: On the next page, you can either log-in if you have an account, or you can enter your address information. If you do not have an account, you can create one if you choose so you do not have to enter your address next time (it's free!) or you can checkout without creating an account.

Separate Billing And Shipping Address? If the address that you want the products shipped to is different from the one on your credit card or PayPal account, you must enter your separate shipping address in the shipping address area of the form. Not giving us your correct billing address may cause your order to be declined or delayed.

Enter Your Billing And Shipping Address: Enter your billing and shipping addresses in the appropriate places. Here are some tips:

First Name: Enter your first name.
Last Name: Enter your last name.
Company: If you are shipping to a company, enter the name here. If not, leave this blank.
Email: Enter your full e-mail address. This is required so we can send you a receipt, a shipping confirmaton and let you know if there are any problems. We PROMISE to NEVER give your e-mail address to anybody no matter what and we will not send you any spam.
Address: Enter your street address.
Address (line 2): If you need a second line for your street address, enter it here. Otherwise, leave it blank.
City: Enter your city here. APO or FPO addresses should enter "APO" or "FPO" here.
State/Province: Enter your state or province here. APO or FPO addresses should enter "AP" or "AE" here.
Phone Number: This is required. We will only use this if there is a problem with your order that can not be handled over e-mail. This is a very rare situation.
Country: Enter your country here. APO/FPO addresses should enter "USA" here. This is not for your county.

Now click SUBMIT to go to the next page.

Step Four - Choose Payment Method

Choose Payment Method: On the next page you can choose your payment option. You can pay by credit card (Visa, Mastercard, American Express, or Discover) which is the most popular option, or by PayPal, check or money order by mail, or online check. Info about how to use each of these payment methods are in the PAYMENT OPTIONS section of the main help page.

Once you are done making your choices, click on the CONTINUE button at the bottom.

Step Five - Enter Your Payment Info And Comments

This is the last page! I told you it would be quick!

Enter Your Payment Information: This step is where you will enter your payment info. Follow the guides on the PAYMENT OPTIONS section of the main help page if you have questions about this step.

Order Comments OR Choose Your Free Gift: If you need to give us additional information for filling your order, you may type a few sentences here. Our shipping team will see these comments before filling your order. If your order is over $75 BEFORE shipping, you can choose your free gift here! The current choices are listed next to the comments box. If you do not make a choice, you will automatically be given an XL white t-shirt.

Step Four - Finalize Your Order!

Verify your address and payment info one last time to be sure it is 100% correct. Click on SUBMIT ORDER. Congratulations! You are done. On the next screen you will get your order number and a copy of your receipt. You will receive a receipt by e-mail also. You will then be notified by e-mail when your orders ships or if there are any problems with your order.

Now just sit back and be amazed by our awesome service!

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